- These regulations apply to the entire route of the Shopping Shuttle.
- The Shopping Shuttle can be used completely free of charge.
- Children are the responsibility of their parents/guardians. Children aged 14 years old or younger must be accompanied at all times when using the Shopping Shuttle.
- Distrimob BV shall not be liable for personal injury or damage of any kind, regardless of the cause, prior to, during or as a result of the trip.
- An exception to this is the statutory obligation to pay compensation as a result of demonstrable intent or gross negligence. The statutory compensation shall be limited to a maximum of the amount paid.
- Passengers shall be liable for any damage that they cause to any property of Distrimob bv or third parties.
- Passengers who, for whatever reason, cause damage to the vehicles, or are the owner or are supervising any animal and/or any substance and/or any item that causes damage, shall be obliged to compensate for this damage. This damage will always be charged net if costs have been incurred.
- Any complaints must be submitted in writing (by email) to the Municipality of Knokke-Heist (or Knokke-Heist Tourist Office) no later than 2 days after the trip on the Shopping Shuttle in question. Any complaints that are made verbally or later than 2 days after the trip will not be processed.
- Eating and smoking are prohibited on the Shopping Shuttle.
- Dogs are only allowed to travel on the Shopping Shuttle if they are small and can sit on their owner's lap.
- Aggression and/or inappropriate conduct or sexual harassment will result in immediate removal from the Shopping Shuttle, and information will be passed on to the legal authorities.
- People who show clearly visible signs of drunkenness or the use of narcotic substances may be refused access to the vehicle by the driver for safety reasons.
- Any items found can be handed in to the driver on duty. The Municipality of Knokke-Heist will make every effort to identify the rightful owner of the item found. The Municipality of Knokke-Heist will keep found items for a maximum of one month. If the owner of a found item comes forward, they can collect this object from the Municipality of Knokke-Heist. The owner will always be required to prove their identity.
Last change 01/09/2022